Terms and Conditions of Purchase

 

The Tiana Rose Group Pty Ltd 

Effective Date: 01.04.25

By proceeding with this purchase, you (hereafter referred to as “the Client”) acknowledge and agree to the following Terms and Conditions, which form a binding legal agreement between the Client and The Tiana Rose Group Pty Ltd (“the Company”, “we”, “us”, or “our”), governed by the laws of Queensland, Australia.

1. Scope of Services

Upon purchase, the Client will be granted access to the applicable program, service, or offer delivered either digitally or in-person by the Company. These services are educational in nature and are not a substitute for financial, legal, therapeutic, or medical advice.

2. Payment Terms

2.1 All prices are in Australian Dollars (AUD) and inclusive of GST (where applicable), unless stated otherwise.
2.2 Payment is due in full at the time of purchase, or in accordance with the payment plan selected at checkout.
2.3 If a payment plan is selected, the Client is legally required to fulfil the total financial commitment of that plan, regardless of completion or participation in the program.
2.4 If a payment is missed, the Client will be notified and provided a 24-hour grace period to rectify the payment. Failure to do so will result in immediate suspension or termination of access, with no refund due.
2.5 The Company reserves the right to engage debt collection services and to recover all costs (including legal fees) incurred in the collection of outstanding amounts.

3. Refunds and Transfers

3.1 All purchases are strictly non-refundable and non-transferable, including but not limited to cases of change of mind, lack of participation, or dissatisfaction with the content.
3.2 This applies to all payment methods and all program formats, including but not limited to digital courses, live events, consulting programs, and bundled services.

4. Program Access

4.1 Clients are granted 12 months’ access to the program materials from the date of purchase, unless otherwise stated in writing.
4.2 Access may be revoked immediately without refund in the event of a breach of these terms.

5. Intellectual Property

5.1 All materials provided by the Company including but not limited to videos, audio recordings, digital downloads, worksheets, training modules, coaching methods, written content, graphics, program names, proprietary frameworks, logos, branding, and course concepts are protected by copyright, trademark, and other applicable intellectual property laws.
5.2 All intellectual property is exclusively owned by The Tiana Rose Group Pty Ltd.
5.3 The Client is granted a limited, non-exclusive, non-transferable, revocable license to access and use the content for personal, individual use only.
5.4 Under no circumstances may any material be:
    - Shared, copied, distributed, reproduced, or modified
    - Taught or repurposed within the Client’s own programs, coaching, events, or business activities
    - Used to create derivative work, products, or commercial offerings
    - Republished or cited without express written permission from the Company
5.5 Any breach of this clause will result in immediate termination of access and legal action, including pursuit of damages and injunctive relief.

6. Confidentiality and Recordings

6.1 All group and private coaching sessions may be recorded for internal and commercial purposes, including future resale or redistribution by the Company.
6.2 By participating in any live session, the Client grants the Company a perpetual, royalty-free, worldwide license to use such recordings.
6.3 Clients are advised to use their own discretion and judgment when choosing to share personal, sensitive, or identifying information during recorded calls.
6.4 The Client must not disclose, copy, or use any confidential information shared by others in group containers, nor record or share any session content outside of the authorised platform.

7. Behaviour and Participation

7.1 The Client is expected to behave respectfully toward other participants and Company representatives at all times.
7.2 Disruption, harassment, slander, or any behaviour deemed inappropriate may result in immediate removal from the program with no refund.

8. Disclaimers and Limitations of Liability

8.1 The Company makes no guarantees regarding outcomes, income, business growth, or personal development results.
8.2 All programs are delivered as educational tools, and the Client assumes full responsibility for their decisions and actions.
8.3 To the extent permitted by law, the Company is not liable for any direct, indirect, incidental, consequential, or punitive loss, damage, or expense arising from the Client’s participation.
8.4 The Company is not liable for third-party platform outages, delays, or service interruptions beyond its control.

9. Termination

9.1 The Company reserves the right to terminate the Client’s access without refund for breach of any provision within this agreement.
9.2 The Client may not terminate a payment obligation by withdrawing from participation.

10. Dispute Resolution

10.1 In the event of a dispute, both parties agree to make reasonable efforts to resolve the matter informally via written communication.
10.2 If resolution cannot be achieved, the matter will be referred to mediation under Queensland law before pursuing litigation.
10.3 Any legal proceedings must be initiated in the courts of Queensland, Australia.

11. Amendments

11.1 These Terms and Conditions may be updated by the Company at any time without notice.
11.2 The most current version will always be available on the checkout page and/or official Company website. Continued participation constitutes acceptance of updated terms.

By completing this purchase, you confirm that you have read, understood, and agree to be legally bound by the Terms & Conditions stated above.

12. Waiver of Liability

12.1 To the fullest extent permitted by law, the Client agrees to irrevocably waive any and all claims against the Company, its directors, officers, employees, contractors, or representatives for any loss, liability, damage, cost, or expense (including legal costs) arising directly or indirectly from the use or inability to use any of the Company’s programs, services, or materials.
12.2 The Client acknowledges and agrees that they are solely responsible for their own progress, decisions, and results from participating in any Company service, and that the Company makes no warranties or representations, express or implied, regarding specific outcomes.
12.3 This waiver applies whether the alleged liability arises in contract, tort (including negligence), equity, statute, or otherwise.

13. Non-Disparagement

13.1 The Client agrees not to make, publish, or communicate to any person or entity any statement, whether in writing or orally, that may defame, disparage, or otherwise damage the reputation of the Company, its directors, officers, employees, contractors, coaches, agents, or any associated programs or services, whether during or after participation in any service or program.
13.2 This includes, but is not limited to, public forums, social media platforms, online communities, and digital content (including podcasts, videos, blogs, or comments).
13.3 Constructive feedback may be submitted directly to the Company via official communication channels. Any public or indirect communication that constitutes defamation, false representation, or reputational damage may result in legal action.
13.4 The Company reserves the right to seek injunctive relief and/or damages for any breach of this clause.